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Conversational Agents

Real-time AI agents that converse directly with your customers. They follow your instructions and use tools to complete tasks during live interactions.

Procedural Agents

AI agents that analyze completed conversations and take follow-up actions. They extract insights, generate reports, and handle post-conversation tasks.

Tools

Connections to your existing systems and external services. All agent types can use tools to access data, trigger actions, and integrate with your workflow.

Channels

Multiple ways for customers to reach your agents. Choose the channels that work best for your customers and business model.
Jump into the quickstart guide to build your first agent, or explore the API reference for programmatic integration.